We understand the importance of a seamless shipping experience when it comes to receiving your precious jewelry. At AJ Antique Jewelry, we prioritize the safety and security of your shipments, which is why we entrust UPS, a reliable shipping partner we've relied on for years, to deliver your orders.
Processing Time:
Our shipments typically have processing times ranging from 1 to 3 days. During this time, we meticulously manufacture and process your orders to ensure they meet our high standards of quality. While we aim to complete this process within 2 days, some orders may require additional time to prepare.
Coverage:
All our shipments are covered by the true value of the jewelry you've purchased. This means that any losses or errors incurred during transit by UPS will be fully covered, giving you peace of mind throughout the shipping process.
Exclusions:
While UPS provides comprehensive coverage for most scenarios, it's essential to note the exceptions. UPS does not cover instances of package theft or delivery to an incorrect address provided by the customer. While claims can still be made in these situations, please be aware that UPS may not always cover these specific cases.
Our Commitment:
Despite these exceptions, we are committed to ensuring that you receive your orders safely and promptly. In the rare event of any issues with your shipment, our customer service team is here to assist you in navigating the claims process and resolving any concerns you may have.
Additional Information:
For more details on UPS shipping policies and procedures, please refer to their official website or feel free to reach out to our support team for assistance.
Thank you for choosing Aj Antique Jewelry. We appreciate your trust in us, and we strive to make every aspect of your shopping experience as smooth and secure as possible.